How we use Personal Information
We will not use your personal information unless we have first told you how we will use it or it is obvious how we will use it.
We collect and use personal information for:
Our legal basis for processing personal information
Our lawful basis for the purposes that we process personal information is consent, for the performance of a contract or for our legitimate interests.
The law allows us to collect and use personal data if it is necessary for our legitimate business interest and so long as its use is fair, balanced and does not unduly impact your rights. In many situations, the best approach for our members is to process personal data because of our legitimate interests, rather than consent.
We will ask for your consent to send you updates about our work via post, email, telephone, or text messages. You can withdraw consent for this at any time.
We may also share your personal information where we are compelled by law to do so.
We process employee personal information to meet our legal obligations as an employer.
How we collect personal information
We collect personal information from you directly through our website, paper forms and sometimes over the telephone.
We may collect information about the software on your computer (your browser version etc.) and your IP address (your connection with the internet) to improve your interaction with the Website and for our records. This may happen automatically without your being aware of it.
The personal information that we collect
The type and quantity of information we collect and how we use it depends on why you are providing it.
For fundraising and processing donations we will collect:
For supporter development we may also collect:
For volunteer recruitment and administration, we will collect:
For employee recruitment and administration, we will collect:
How we may share personal information
We may share some of your personal information with organisations that carry out processing operations on our behalf, such as web services companies and mailing organisations. We carry out checks on these companies before we work with them and put a contract in place that sets out our expectations and requirements, especially regarding how they manage the personal information that we give to them.
We do not sell or share personal information to third parties for the purposes of marketing. But, if we run an event in partnership with another named organisation your details may need to be shared with them. We will be very clear what will happen to your personal information if you register for such an event.
We will only ever share your data in other circumstances if we have your explicit and informed consent, or we are required by law to do so.
How long we keep personal information
We will only keep personal information for as long as we have a valid reason for keeping it. After that we delete or dispose of the information securely.
If you are a donor or are considering becoming one:
If you are a volunteer or have applied to be one:
If you are an employee or have applied to be one:
You have a right to know what personal data we hold, who we acquired it from, how we process it, the logic involved in any automatic processing, and who we disclose it to.
You have a right to ask us not to process your personal data for direct marketing purposes.
You have a right to ask us not to make decisions based solely on the automatic processing of your personal information.
You have a right to ask us not to process your personal information in a way that is likely to cause unwarranted and substantial damage or distress.
You have a right to ask us to erase your personal information.
These statutory rights are qualified by exceptions and exemptions.
To exercise any of these rights, please contact us using the address below.
You can find out more about your rights from the Information Commissioner, who regulates data protection and privacy. The Information Commissioner’s website is www.ico.org.uk
Changes to this policy
It is essential that Karuna can communicate with our supporters in order to ensure that the work we do is as effective as possible. Unlike other charities, we won’t bombard you. We will write to you twice a year with important updates on how your donation is making a difference and may call or email you from time to time to let you know about new events at Karuna. That’s it. You can change your preferences at any time by getting in touch.